Shipping & Delivery
Due to the current situation with COVID-19, there might be some delays to deliveries.
Regular Shipping & Delivery
All orders from Hey Happiness are processed within 1 business day (within 24 hours), and then shipped to you according to the selected shipping method.
Hey Happiness offers reliable and economical shipping with Hermes and Deutsche Post (German Post). We offer both national and worldwide delivery.
|Destination||Shipping Method||Price (euros)|
|Germany < 20.55 € no tracking||Deutsche Post||3.80|
|Germany > 20.55 € no tracking||Deutsche Post||Free|
|Germany > 39 € with tracking||Hermes||Free|
|International (EU) < 39 € no tracking||Deutsche Post||3.80|
|International (non EU) < 39 € no tracking||Deutsche Post||4.50|
|International > 39 € no tracking||Deutsche Post||Free|
|International (EU) < 89 € with tracking||Deutsche Post||5.60|
|International (non EU) < 89 € with tracking||Deutsche Post||6.60|
|International > 89 € with tracking||Deutsche Post||Free|
Please make sure the delivery address is entered correctly (including full name of the receiver, street name and house number, zip code and any detail that applies). We are not responsible for mistakes or delivery failure due to incorrect delivery address provided.
Before selecting your shipping option please check carefully if your country of destination is in the list of countries with end-to-end tracking available.
Deutsche Post provides end-to-end tracking and liability for the following countries:
Within the EU: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden
Outside of the EU: Albania, Andorra, Angola, Argentina, Australia, Barbados, Belarus, Brazil, Burkina Faso, Cambodia, Cameroon, Canada, China (PRC), Egypt, Gibraltar, Great Britain, Hong Kong, Iceland, Israel, Japan, Kazakhstan, Liechtenstein, Malaysia, Micronesia (USA), New Zealand, Northern Cyprus, Norway, Oman, Puerto Rico (USA), Russia, Serbia, Singapore, South Korea, Swaziland, Switzerland, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates & United States
Please note that with shipments to non-EU countries, additional taxes, custom duties, or custom clearance fees may incur. The payments of such additional charges are not the responsibility of Hey Happiness and must be paid by the customer, directly to their respective customs or tax authorities. Please contact the relevant authorities in your area or country for more details.
|Germany||1-3 working days|
|Europe||up to 7 working days|
|Worldwide||8-14 working days|
Delivery time may vary due to reasons out of our control (for example, weather conditions or customs control). Please take these values as estimates.